Usage & dress code
What type of swim wear is allowed in the thermal center?
Any bathing suits are allowed provided they are made from swim wear material.
Are swimsuits available on site for purchase?
We do not sell swim wear in the center, but we do offer swimsuits for rent, for men (trunks), women and children of any size, at a rate of 7 CHF. We also rent bathrobes for 10 CHF and bath towels for 5 CHF.
Is a bathing cap required?
Bathing caps are not required.
How should I dress to go to the SPA?
1. A bathrobe will be provided at reception. 2. When you arrive at the SPA, a disposable undergarment will be provided for your use during your massage
USAGE & AGES ALLOWED
Are children younger than 4 allowed in the pools?
At Thermes Parc, there is no age limit. Children, including babies, are allowed in our pools. Access is free of charge for children up to and including 3 years old.
My child is 14 years old. Can he or she access the Wellness Space (Sauna, Hammam, and Tylarium)?
Unfortunately, no. Access to the Wellness space is only allowed for guests 16 and up. However, children under 16 are allowed in the massage zone to enjoy our treatment options.
FACILITIES & EQUIPMENT
We are coming to Thermes Parc by car. Where can I park?
You can park in the center parking facility (outdoor or indoor) free of charge for the first two hours. Then, the rate is calculated at 1.00 CHF per hour.
What payment methods are accepted by Thermes Parc?
We accept: › credit cards (Mastercard, Maestro, Visa, AMex, Postcard, Reka card) › cash (euros and CHFs). If you pay in euros, we will give you change back in CHFs. - exchange rate at 1.0. › Reka check - but we cannot give back change.
What is the temperature of the pools?
› The indoor and outdoor pools are between 34 and 35 degrees. › The outdoor jacuzzi is 34 degrees. › The thermal river is not heated (100% natural). Water from the source emerges at 32 degrees and flows into the river at 24 degrees.
How deep are the pools?
The indoor pool is 1m20 deep. The outdoor pool is 1m40 deep.
Are all the pools available for use even in bad weather?
No. Management reserves the right to close one or more parts of the facilities for your safety.
Do you have an Internet connection?
Wi-Fi is free for guests throughout our center.
Can we bring our own picnic?
Picnics are not authorized in any area. Thermes Parc has dining options available on site. Casual food available at lunchtime at the Snack Bar, featuring a daily special, salads, paninis, sandwiches, and more formal dining available at La Bergerie, featuring traditional dishes, Valais specialties, and pizzas.
We're coming with our baby and a stroller. Is there a space to store the stroller?
Absolutely, since strollers are not allowed in the changing room areas for reasons of hygiene, a spot is reserved near the reception desk for storing strollers.
Is equipment available for guests with limited mobility?
Yes, our center is equipped for guests with limited mobility. We have an elevator for....
My wife is pregnant. Can she enjoy the Baths and book a massage?
Before coming to the thermal center, it is imperative that you consult with your physician. Also, she can enjoy a massage (if she is between 3 and 7 months pregnant) with a neutral oil.